Sweetwater Lift Lodge's Commitment to you, our owners and guests, as we navigate through Corona virus (COVID-19)

As we all continue to monitor the novel coronavirus (COVID-19) situation very closely, we will continue to update this page as we make additional updates to our existing communication around the safety and security of our guests and team members at the resort, Park City, and the community.

• Updated May 5, 2020 at 7:00 pm MDT

Summit County Stabilization Phase 1 and Sweetwater Lift Lodge Reopening Date of May 15, 2020

Summit County released an updated Public Health Order on Friday, May 1st, which outlines the stabilization phase to slowly reopen businesses and hotels in the area. Summit County lists procedures and guidelines that must be followed by hotels, resorts, and its guests.

 

The Sweetwater Lift Lodge will be reopening to the general public on May 15th.

 

Owners with weeks in May can continue to arrive for their week use.

 

While many of the requirements from the State of Utah and Summit County are strict and may seem a little unnecessary, the resort is committed to following the guidelines and procedures listed in the order so that we are not penalized by the County and State as any infraction could result in the impact of our operating approval during this time.

 

1) Activities & Events:

  • All activities and events such as the Manager's Wine & Cheese, Margarita Night, and Sunday Continental breakfast will be discontinued. Food and beverages for activities will be prohibited.

  • Gatherings of more than 20 guests in the common areas is prohibited. 

2) Common Areas:

  • Pool, Spa, Sauna, Gym, and Business Center facilities will be closed until notified by Summit County for reopening. 

  • Lobby and Entertainment Rooms (Media & Game Room) will be closed.

  • Hand Sanitizers will be accessible in all common areas.

3) Housekeeping & Maintenance Service:

  • Daily housekeeping will be discontinued during the guest stay.

  • Service will be limited to post-departure cleaning.

  • Extra pillows and blankets will be removed from guest rooms. These additional items must be requested from the Reception desk. 

  • Non-emergency maintenance requests while the room is occupied will be discontinued.

  • For emergency maintenance requests, guests will need to leave the unit during the service work. 

5) Checking In:

  • All Front Desk staff will be required to wear a mask. 

  • Key Cards, Parking Permits, Welcome Brochures, and Pens will be wiped and sanitized.

  • A plexiglass barrier will be installed at the Reception Desk to protect guests and Front Desk staff.

  • Guests will be asked to use hand sanitizers and wear a mask in public areas of the resort.

  • 6-feet social distancing will be required upon check-in with the use of temporary tape indicators on the floor.

 

For questions you may have about your ownership week during this time and possible vacation banking options, please contact Owner Services at: owner@sweetwater-liftlodge.com

 

If you have questions about Summit County's Covid-19 stabilization efforts and how it affects the resort, please contact the Reception Desk in one of two ways:

 

Phone: (435) 200-0300

Email: frontdesk@sweetwater-liftlodge.com

• Updated March 18, 2020 at 10:00 am MDT

Ownership weeks affected by Coronavirus (COVID-19)

We are experiencing a high call volume and understand that many Owners have questions about their upcoming week use. If you are an Owner with an upcoming week use at the Sweetwater Lift Lodge between now and through the end of April 2020, we are offering vacation banking options for you to use your week during another time frame. Those time frames are:

All of May 2020/2021

September 18, 2020 -  November 30, 2020 

September 17, 2021 - November 30, 2021

Unfortunately, we are unable to issue any refunds for maintenance fees, but will waive any fees related to vacation banking, guest certificates, and upgrade fees to a different unit type. If you have already pre-paid for a guest certificate, we will credit your account and apply the certificate for use at a later date.

When you are ready to book your week reservation, please have your intended dates in mind and contact Owner Services at owner@sweetwater-liftlodge.com as inventory is subject to availability. 

We understand that this is a time of uncertainty and are monitoring the daily updates provided by Summit County, the CDC and the U.S. Government. At the time of this publication, the resort remains open and is following the recommended procedures from the CDC in regards to sanitizing areas and social distancing. We will continue to update this page and our Owners via email communication with any new developments.

Thank you for your patience and understanding. We are in this together.

Sincerely,

Sweetwater Lift Lodge

• Updated March 17, 2020 at 5:00 pm MDT

As ordered by Summit County, the resort has closed its communal areas such as the swimming pool, game room, gym, and business center. We have also discontinued the weekly resort activities as advised by the CDC to limit group gatherings. Our staff will continue to sanitize and disinfect common areas, practice and promote safe and hygienic procedures for guests staying at the resort, as well as implement social distancing measures in lobbies and communal areas.

• Updated March 17, 2020 at 11:30 am MDT

Vail Resorts to Close North American Resorts for the 2019-20 Ski Season

Statement: 

"Given the current situation involving the impact of coronavirus (COVID-19) on our communities, we have now made a decision that our North American resorts and retail stores will remain closed for the 2019-20 winter ski season. Dependent on the situation with COVID-19, and pending weather conditions, we will consider reopening Breckenridge in Colorado, Heavenly in Lake Tahoe and Whistler Blackcomb in British Columbia in late April/early May.

Additionally, Vail Resorts owned and operated lodging properties will close on Friday, March 20, with final check-ins allowed until 4 p.m. MT today. Epic Mountain Express, our Colorado shuttle service, will run through tomorrow, Wednesday, March 18. Both will remain closed until further notice."

• Updated March 15, 2020 at 4:00 pm MDT

Summit County Public Health Order - Download Official Notice

Notice of health order prohibiting all dine-in food service; area grocery and convenience stores to remain open.

• Updated March 15, 2020 at 3:00 pm MDT

Summit County plans ban on dine-in service at restaurants in response to COVID-19

Summit County is planning a ban on dine-in service at restaurants, county officials confirmed Sunday, limiting establishments to providing takeout and meal delivery in what would be the first mandatory order regulating private businesses the county government has implemented as it attempts to limit the spread of COVID-19. 

Read more

• Updated March 14, 2020 at 6:00 pm MDT

Park City Mountain Resort, Deer Valley to suspend operations.

The parent companies of Park City Mountain Resort and Deer Valley Resort on Saturday announced plans to suspend ski area operations amid mounting concerns about COVID-19.

Vail Resorts intends to suspend operations at PCMR and the rest of its North American ski areas beginning Sunday through March 22, during which time the company will reassess the situation, according to a prepared statement from the company’s CEO, Rob Katz. The suspension also includes Vail Resorts’ retail stores. 

Meanwhile, Deer Valley owner Alterra Mountain Company will suspend operations Sunday at its North American resorts until further notice. The suspension includes food and beverage, retail and rental services. 

Read more

• Updated March 14, 2020 at 3:00 pm MDT 

Your Travel Safety

As it has always been, the safety and security of our guests and team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous:

  • Our resort teams are receiving ongoing briefings and enhanced operating protocols.

  • We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.

  • We have increased the deployment of antibacterial hand sanitizers.

  • Ensuring our employees have the information they need to stay healthy or stay at home if they are feeling unwell.

Your Reservations

Up until this weekend, we have not had any cancellations beyond what might be considered normal for the resort. As a result of the policies put in place by the US government about coronavirus (COVID-19), guests from the Schengen area in Europe, or travelers who have been in the Schengen area in the past 14 days with a check-in date between Saturday, March 14, 2020 and Tuesday, April 14, 2020 will be prevented from traveling to the US and staying at the resort. 

 

Schengen countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.

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CONTACT US

Ph. +1 435-200-0300

 

1255 Empire Ave.

Park City, UT 84061

 

stay@sweetwater-liftlodge.com

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